GETTING TO KNOW OUR PROFESSIONALS
Dispensing since 1997, Ronald Pang has fitted thousands of satisfied hearing aid customers for more than 20 years. He believes that product alone cannot create a satisfied customer. Professionalism and experience in programming the aids, counselling and understanding customers’ expectations, providing comprehensive and full after-care services are critical factors of the equation.
Ronald is one of the proud winners of the ASME Entrepreneur of the year award 2015. He has also won several industry awards for his professionalism over the years.
- Resound Smart Hearing Excellence Award
- Phonak Best Hearing Dispenser
- Siemens Outstanding Dispensing Skills
- Phonak Highest Customer Satisfaction
- Siemens Quality Assurance
Ronald is also the President of the Hearing Professionals Association (Singapore).
Dispensing since 2006, Katherine has served in several companies to accumulate a valuable wealth of industry knowledge, best practices and skills to serve customers’ hearing needs better. She has much experience programming the top hearing aid brands. Her patience and meticulous work attitude have helped thousands of customers improved their quality of life through better hearing.
She is also a MOM certified audiometrician. Many of her happy customers are referals from existing ones. This is the best testimony of her professionalism and great after-care services.